We are a UX agency creating smarter design for digital transformation.

 
 

Insight and analysis

 

User experience research

How do users utilise your website? What are they looking for? Are there barriers to their experience?

Gain insight into the behaviour, needs and motivations of your users enabling you to optimise engagement and content performance.

 

Mapping of site structure and content hierarchy
Analysis of navigation and wayfinding
Data analysis
Core content and taxonomy inventory
User surveys and stakeholder interviews
Identification of key challenges
 

User experience assessment

From a complete audit of a complex information ecosystem to an assessment of a specific product or website we provide you with the information needed to evaluate user experience. We analyse the usability and findability of your digital experiences and how your users understand and interact with your content and platforms.

 

Mapping of site structure and content hierarchy
Analysis of navigation and wayfinding
Data analysis
Core content and taxonomy inventory
User surveys and stakeholder interviews
Identification of key challenges

Architecture and design.

 

Information architecture

We develop the foundations that make complex information systems intuitive and easy to navigate. By creating a clear framework of language, structure and logic we enable your users to find, use and understand your digital content.

 

Domain models
Site maps
Experience mapping
Global navigation
Wireframes and templating
Controlled vocabularies and taxonomies
Data models and surfacing logic
Content strategy and SEO
 

UI / UX Design

We build comprehensive design systems that create enjoyable digital experiences for your users.

 

Style guides and pattern libraries
Interface and template design
Interaction design
Multilingual systems design
UI prototyping
Icon and vector animation

Strategy and management.

 

Business analysis

We work with you to map the landscape of your organization and market; understanding your structure and processes, assessing your business needs, and engaging stakeholders.

 

Analysis of management structure
Classification of problems and opportunities affecting the organisation
Identification of business needs
Assessment of capabilities
Market research and trend analysis
 

Strategic planning

Where do we start? We help you determine what you would like to achieve, providing you with clear direction and a means to determine/evaluate success.

 

Define vision and goals
Develop clear objectives
Assess key priorities
Identify core tasks and milestones
Create KPIs to evaluate progress
 

Change management

We help you ensure teams understand the reasons for and process of change, managing expectations and making value propositions that outline new business opportunities and benefits to workflow.

 

Assess organisational culture, structure and processes
Define a strategy and process for change
Develop value propositions
Create core messaging and communications
Engage senior leadership and key stakeholders
 

Governance

A clear digital governance framework is vital to creating effective digital operations and good user experience. It ensures roles are identified, quality and consistency are maintained, and provides the foundation for sustainability.

 

Governance strategy and principles
Governance management structure
Standards and processes
Analytics reporting and KPI evaluation