Strategy and management.
Business analysis
We work with you to map the landscape of your organization and market; understanding your structure and processes, assessing your business needs, and engaging stakeholders.
Classification of problems and opportunities affecting the organisation
Identification of business needs
Assessment of capabilities
Market research and trend analysis
Strategic planning
Where do we start? We help you determine what you would like to achieve, providing you with clear direction and a means to determine/evaluate success.
Develop clear objectives
Assess key priorities
Identify core tasks and milestones
Create KPIs to evaluate progress
Change management
We help you ensure teams understand the reasons for and process of change, managing expectations and making value propositions that outline new business opportunities and benefits to workflow.
Define a strategy and process for change
Develop value propositions
Create core messaging and communications
Engage senior leadership and key stakeholders
Governance
A clear digital governance framework is vital to creating effective digital operations and good user experience. It ensures roles are identified, quality and consistency are maintained, and provides the foundation for sustainability.
Governance management structure
Standards and processes
Analytics reporting and KPI evaluation
Architecture and design.
Information architecture
We develop the foundations that make complex information systems intuitive and easy to navigate. By creating a clear framework of language, structure and logic we enable your users to find, use and understand your digital content.
Site maps
Experience mapping
Global navigation
Wireframes and templating
Controlled vocabularies and taxonomies
Data models and surfacing logic
Content strategy and SEO
UI / UX Design
We build comprehensive design systems that create enjoyable digital experiences for your users.
Interface and template design
Interaction design
Multilingual systems design
UI prototyping
Icon and vector animation
Insight and analysis
User experience research
How do users utilise your website? What are they looking for? Are there barriers to their experience?
Gain insight into the behaviour, needs and motivations of your users enabling you to optimise engagement and content performance.
Analysis of navigation and wayfinding
Data analysis
Core content and taxonomy inventory
User surveys and stakeholder interviews
Identification of key challenges
User experience assessment
From a complete audit of a complex information ecosystem to an assessment of a specific product or website we provide you with the information needed to evaluate user experience. We analyse the usability and findability of your digital experiences and how your users understand and interact with your content and platforms.
Analysis of navigation and wayfinding
Data analysis
Core content and taxonomy inventory
User surveys and stakeholder interviews
Identification of key challenges
Digital transformation: a mandate for change
Leverage digital to transform the processes and activities of your organisation