What we collect
Kore collects the following data:
Personal Identification data: Full name, email address, organisation.
Technical data: internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products and services.
Other information relevant to your participation in any activities administered by Kore
How we collect data
You directly provide Kore with the data we collect. We collect and process and data when you:
Register online or place an order for any of our services.
Complete a contact form, customer survey or provide feedback.
Correspond with us via email, telephone or teleconference.
Correspond with us in person.
Use or view our website via your browser’s cookies.
How we use your data
Kore collects your data so that we can:
Communicate with you and provide you with the services you need
Improve our products and services
Improve our website to meet customer needs
Your personal data will not be sold to any third parties. We will only share your information with third parties to fulfil our role and to administer our services. If further consent is required to pass your personal data to third parties, you may be contacted in order to give consent for this purpose. All information sharing is only done on the basis of it being necessary and to fulfil a legitimate business purpose.
How we store your data
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical and electronic procedures to safeguard and secure the information we collect.
We will retain your personal data for no longer than is necessary and in any event no longer than one year from the date of last use. Your personal data will then be deleted.
Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. The data collected about you is statistical only and does not give us access to your computer. No identifying information will be shared about our visitors and how they made use of our site.
For further information, visit allaboutcookies.org
Understanding how you use our website
Identifying which device you use
Identifying popular areas of our website
We use the following cookies:
Functional cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you, where provided, to log onto the secure area of our websites.
Analytical and performance cookies. These allow us to recognise and count the number of users and to see how the users move around our websites when they are using it. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.
You can choose to accept or decline cookies. Most browsers will be set to accept cookies but you prefer you can change your browser settings to decline cookies. By declining cookies however, you may limit your access to some areas of our website.
Your data protection rights
Kore would like to make sure you are fully aware of all of your data protection rights. Every user us entitle to the following:
The right to access - You have the right to request Kore for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request Kore to complete information you believe is incomplete.
The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
The right to processing - You have the right to request that we restrict the processing of your personal data, under certain circumstances.
The right to object to processing - You have the right to object to us processing your personal data, under certain circumstances.
The right to data portability - You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain circumstances.
If you make a request, we have one month to respond to you.
Links to other websites